Massachusetts Funeral Directors Association

Welcome
MFDA is the funeral director's professional community. Together we leverage our experience, expertise and influence to anticipate and address our issues, to build skills, to develop practical solutions to business problems, and to set the standard for quality service and ethical practice that will advance our profession.

MFDA Vision
The Massachusetts Funeral Directors Association is the recognized voice and resource for information, expertise and opinion on issues affecting the funeral service profession.

Long-Term Goals
To fulfill its mission and realize its vision, MFDA strives to achieve the following goals:
* To provide leadership for the profession by clarifying a standard for success and helping members understand and address change.
* To be respected as a pro-active voice for the profession that shapes the issues and perceptions important to funeral service.
* To be an expert resource for information, education, products and services that satisfy practical business needs.
* To be a professional network where members can share information, exchange ideas, and build productive, rewarding relationships.
* To be a sought after partner with related professionals and groups to address areas of mutual interest.
* To be representative of and engage all those involved in the funeral service profession.
* To provide for routine, open, two-way dialog and flow of information with members across the state.
* To operate an effective, efficient structure and systems to identify, address and follow through on goals and priorities.
* To operate a strong leadership-staff partnership driven by consensus around MFDA values and goals, clear roles and responsibilities, performance measures and accountability.
* To benefit from an ongoing pool of qualified, committed volunteers, leaders and staff, and adequate financial capacity to implement MFDA goals and priorities.

MFDA Values
As leadership and staff of the Massachusetts Funeral Directors Association, we are guided by the following values in all our deliberations, decisions, actions and behaviors.

What We Stand For
* We uphold and promote the deceased's right to dignity and respect.
* We demonstrate compassionate care for grieving families.
* We believe in the pursuit of the highest levels of excellence and ethics in business practice.
* We believe in a commitment to lifelong learning for personal and professional development.
* We believe in the right of funeral directors to operate a profitable business, while delivering the highest standards of service.

How We Operate
* We value the expertise, experience and perspective of our members, leaders and staff and actively seek input and feedback.
* We operate as a team, setting goals and priorities based on consensus, and holding ourselves accountable for their achievement.
* We nurture creativity and innovation and remain open to new ways of doing things.
* We respect confidentiality as required and are advocates of the goals, values and positions of the Association.
* We make decisions based on what is best for the membership as a whole, and consider the diverse needs and desires of our constituents.
* We are inclusive and strive to engage in the Association all segments of the profession.
* We operate with fiscal and legal integrity.
* We cherish the camaraderie, fun and personal and professional relationships that result from our work together.

Contact Us
Massachusetts Funeral Directors Association
536 Broad St #2
Weymouth MA 02189-1356
Tel: 781 335-2031
Fax: 781 335-3245
E-mail: info@massfda.org